Telemarketers

Augmenting
28.5%of tasks show up in AI use
+1.5%job postings vs a year ago

Telemarketers score 29%, lower than their reputation as an easy target suggests. Scripts and follow-up messages are AI-assisted, but in this data the calls themselves haven’t moved to AI. Voice AI and tighter rules on cold calling sit outside this measure. For now the figure says augmentation; the direction of travel says caution.

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Data as of October 9, 2026. Sources: Anthropic Economic Index, labour market impacts (published 5 Mar 2026; Claude usage Aug to Nov 2025). Job postings: Indeed Hiring Lab, US Sales category, 9 Oct 2026 vs 9 Oct 2025.

How to read this: AI task coverage comes from the Anthropic Economic Index, which measures how people use Claude, not the whole labour market. Job postings data comes from Indeed Hiring Lab and reflects the wording of job ads, not actual AI use at work. Employment and pay are US figures unless stated. AI use is not the same as job loss; our verdict explains what we think it means.