Receptionists score 43%, higher than you might expect for a front-desk job. The AI use is behind the scenes: answering phone and email enquiries, booking appointments and routing messages. The in-person welcome is much harder to automate. Expect more organisations to split the role into a virtual front door and a smaller, more people-focused front desk.
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How to read this: AI task coverage comes from the Anthropic Economic Index, which measures how people use Claude, not the whole labour market. Job postings data comes from Indeed Hiring Lab and reflects the wording of job ads, not actual AI use at work. Employment and pay are US figures unless stated. AI use is not the same as job loss; our verdict explains what we think it means.